Buy with Confidence

Zigabid guarantees the authenticity of every ticket after a ticket transaction has been completed. Every buyer is guaranteed to receive a valid ticket. However, if the buyer receives fraudulent or invalid tickets from the seller, Zigabid will make every attempt to replace the tickets with equivalent or superior seats. If the seats cannot be replaced, Zigabid will offer a full refund for the cost of the tickets or a 150% credit towards future purchase(s). If the buyer does not receive tickets from the seller on or before the date of the event, Zigabid will replace the tickets with equivalent or superior seats. If the seats cannot be replaced, the buyer will be issued a full refund for the cost of the tickets. If an event the buyer receives tickets for is rescheduled, the buyer may use the original tickets for entrance or re-list them on Zigabid. If, for any reason the original tickets can no longer be used for entrance, the buyer will receive modified tickets from the seller. However, if the seller fails to ship the new tickets, Zigabid will find replacement tickets for the buyer. If the rescheduled event limits ticket availability, Zigabid will consider the event cancelled and issue the buyer a full refund for the cost of the tickets. If an event the buyer receives tickets for is cancelled, the buyer will be issued a full refund upon returning the tickets via a Zigabid-issued airbill.